PERSISTENCE-WELL DONE, ANNA

In my previous post, found here I discussed some older law firms that were out of business (but alive and well according to the internet). In what I thought was an ironic twist, I recalled that the office space of a firm that did almost exclusively State Farm defense work, was now occupied by a large plaintiff's PI firm.  Well, that was too good to be true.  While the old firm and new firm were in the same Southfield office building, the suites were 3 floors apart. In the process of fact checking that, I went to the current firm's website.

As is the case on most plaintiff firm websites, I was greeted with a "Can We Help You?" box.  However, the choices were not, Yes or No, but Yes or Later.  Crafty.  I chose Later to make the box disappear, and less than a minute later, my sought after information in hand, "Later" became "Now" and the following colloquy occurred.  As it went on I decided to screen grab the whole thing.  I just include just one of them here, with the ID information obscured.  About 10pm, by the way.  Here is the transcript.  Dramatis Personae: MB (me) and ANNA (Anna)

ANNA:  Wait! Don't Go! We want to help you!  What type of case brought you here today?

ANNA:  Auto accident?  Personal Injury?  Social Security?

MB:  Just wanted to double check your office address for a blog post I am doing.

ANNA:  Our main address is (redacted).

ANNA:   Before we continue, may I have your first and last name?

MB:  No need to continue.  I found the information I needed.

ANNA:  Can you please tell me a little more about what happened?

MB:  Googled (redacted)'s name, and found the website and got the address.  The End.

ANNA:  I understand.  Would it be OK if one of our lawyers who specializes in this are contacts you directly?

MB:  Always nice to talk to your people, especially your receptionist who always calls me "Darlin", but I am fine.

ANNA:  May I have your phone number and email address?

MB:  A for effort, Anna, but we should both move on.  Have a nice night. Say hi to my buddy Tom Calcatera for me. (ed, as I hadn't given my name, not a great response on my part.)

ANNA:  Hello, how may I help you? (Possibly Anna's supervisor is fielding this now).

ANNA:  Sorry.  Can you please make sure you give us your 10 digit phone number, including area code.

MB:  Yike.

ANNA:  I think you can best be taken care of by one of our legal representatives.

MB:  Oh, dear. Signing off.

ANNA:  I REALLY (ed. we are getting serious here) want to help, but I think that one of our legal representatives (unfortunately not me) will be able to serve you better.

As I had 2 ZOOM conferences before 10 am the following morning, I closed out at that time.  I know, the sadist in me should have tried to see how long I could get this to go on before Anna gave up.  But, but the poor lady/gentleman/bot deserved a break before I got out my A material.